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PARTS FULFILLMENT

Crescent delivers comprehensive parts fulfillment solutions to the aerospace and defense markets. With over 25 years of experience, exceptional accuracy rates, and high-quality service performance, we ensure our customers receive the right parts at the right time, everytime.

Our Parts Fulfillment Services

At Crescent, we offer a comprehensive suite of parts fulfillment services designed to enhance and streamline your supply chain operations. With over 25 years of experience in managing commercial and military jet engine parts, we deliver unmatched precision, reliability, and service excellence.

...How it works

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RECEIVING

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INVENTORY
MANAGEMENT

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ORDER FULFILLMENT

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KITTING

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QUALITY, SAFETY & COMPLIANCE

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AFTER MARKET SUPPORT

Core Capabilities and Competencies:

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  • Receiving: We efficiently manage global part deliveries, ensuring dock-to-stock processing in less than 24 hours. Our facilities are equipped with RFID tracking and monitored by 24/7 video surveillance to maintain security and address any receiving discrepancies. We also ensure strict compliance with regulatory standards.                        

  • Inventory Management: We handle over 30,000 SKUs, managing inventory valued at over $500M, with complete accuracy and transparency.​

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  • Order Fulfillment: With over 1 million lines shipped annually, Crescent maintains impeccable on-time delivery rates, supported by 24/7 coverage to ensure operational continuity and reliability.

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  • Kitting: From shadow kitting to full engine kits, our kitting services support assembly processes and overhaul repairs for domestic and international clients. We have delivered kitting services with zero defects over the past four years, maintaining superior quality control.

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  • Certifications and Compliance: Crescent is ISO9001 and AS9120 certified, meeting stringent regulatory requirements, including FAA PC-108 (Production Certificate) compliance and Defense Contract Management Agency (DCMA) oversight for military operations.

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  • Aftermarket Support: We manage the entire returns process for commercial and military parts, offering preliminary review, inspection, and control of non-conforming parts for efficient disposition.

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  • Specialized Services: Crescent provides 24/7 Aircraft on Ground (AOG) coverage, secure government hardware storage, and full data center support, ensuring critical operations are met with precision and urgency.

Our Performance and Results

At Crescent, our commitment to operational excellence and precision in parts fulfillment is reflected in our industry-leading performance metrics. We prioritize accuracy, efficiency, and reliability to ensure that our clients' supply chains operate seamlessly.

  • Inventory Management: Our inventory systems ensure that the right parts are always available exactly when and where they are needed. With nearly flawless accuracy rates, we minimize disruptions and keep your operations running smoothly and efficiently.

 

  • On-Time Delivery: Timeliness is also critical to your business, and we excel in meeting delivery deadlines. Our commitment to on-time performance ensures that your parts arrive exactly when expected, ensuring an uninterrupted workflow.

 

  • Order Fulfillment Rate: Accuracy in order fulfillment is essential to building trust and maintaining operational consistency. At Crescent, we deliver the correct parts with a near-perfect success rate.

 

  • Quality Control: Our exceptional quality control practices allow us to achieve a near-zero defect rate across all parts fulfillment processes. We maintain an exceptionally high level of precision and quality, ensuring that every order meets the high standards our clients expect.

These metrics are a testament to our dedication to providing unparalleled service and reliability to our clients, making Crescent a trusted partner in managing critical parts fulfillment operations.

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99.99%

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99.99%

99.99%

Inventory Accuracy

On-time Delivery

Order Fulfillment Accuracy

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DPMO

Delivering Excellence with Every Part.

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Crescent: Transforming the Supply Chain

Driving Efficiency and Reducing Costs Through Innovation

Success Story

Challenge

The aerospace industry required a centralized and streamlined inventory management system to reduce operational costs and improve supply chain responsiveness.

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Action

To address these challenges, the customer partnered with Crescent, starting with a small operation in Cincinnati. Over the course of 13 years, Crescent expanded its involvement, managing 24,000 SKUs across 135,000 square feet. Crescent introduced innovative solutions, including Shadow Kitting, warehousing, logistics management, and Lean Six Sigma methodologies, all aimed at optimizing the supply chain.

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Impact

This strategic partnership resulted in significant cost reductions—6% annually—while cutting order turnaround times to less than 24 hours. Inventory visibility and planning were greatly enhanced, allowing for better forecasting and responsiveness. Crescent's approach virtually eliminated errors, streamlined production, and transformed a once-complex supply chain into an efficient, responsive system.

Certification
Certification

Our CPLC Aerospace Parts Fulfillment Business is AS9120 Rev B Certified

Where quality and performance drive operational excellence!

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Propellor

"We’re thrilled that Crescent achieved Zero Nonconformances on their ISO Certification Audit for the fifth consecutive year!

This amazing track record showcases Crescent's unwavering commitment to Quality, Safety, and Delivery—a true testament to the incredible values you embody every single day! Thank you for being such a vital part of our continued partnership!"

What Our Customers Are Saying

“WOW! Absolutely fantastic close to the quarter. A huge thank you to each of you for your leadership and ownership in this operation. We are continuously getting smarter and faster with each quarter, and the numbers are a clear reflection of that progress.”
“The teams have heard me say this before, but 2020 was the most challenging year I’ve seen in my career. Crescent navigated the unknown without missing a beat. In fact, the numbers show we improved. My hat is off to this leadership team for making it happen. Thank you for all you’ve done!”
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Let's Discuss Your
Business Needs

With over 175 years of service excellence, Crescent's unwavering commitment to its values and vision, along with a highly engaged leadership team, has forged long-term, sustainable partnerships with key customers across the US and Canada.

9817 Crescent Park Drive

West Chester, Ohio 45069

513-759-7000

© 2024 Crescent Park. All rights reserved.

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